Terms and conditions

Terms and Conditions

Effective Date: 04.08.2025

1. COMPANY INFORMATION

Company Name: a-trade Korlátolt Felelősségű Társaság
Tax Number: 32677496-2-13
Email: info@a-tradekft.com

2. DEFINITIONS

  • “Company,” “we,” “us,” “our” refers to a-trade Korlátolt Felelősségű Társaság

  • “Customer,” “you,” “your” refers to any person using our website or purchasing our products

  • “Products” refers to electronics, mobile phones, accessories, and related items sold through our website

  • “Services” refers to all services provided by the Company

  • “Website” refers to our official website [insert domain]

3. ACCEPTANCE OF TERMS

By accessing and using our website or purchasing our products, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

4. PRODUCTS AND SERVICES

4.1 Product Information

We specialize in selling electronics, mobile phones, and accessories.
All product descriptions, specifications, and images are provided for informational purposes.
We reserve the right to modify product specifications without prior notice.
Colors and appearance may vary slightly from images displayed on the website.

4.2 Availability

All products are subject to availability.
We reserve the right to discontinue any product at any time.
In case of unavailability, we will contact you within 48 hours.

4.3 Pricing

All prices are displayed in the currency specified on the website.
Prices include VAT where applicable.
We reserve the right to change prices without prior notice.
The price applicable is the one displayed at the time of order confirmation.

5. ORDERING PROCESS

5.1 Order Placement

Orders can be placed through our website 24/7.
Order confirmation will be sent to your email address.
We reserve the right to refuse any order at our discretion.

5.2 Order Acceptance

Your order constitutes an offer to purchase products.
We will send an order confirmation email, which constitutes acceptance of your offer.
Contract formation occurs upon our acceptance of your order.

5.3 Order Modifications

Orders can be modified or cancelled within 1 hour of placement.
After processing begins, modifications may not be possible.

6. PAYMENT TERMS

6.1 Payment Methods

We accept major credit cards, debit cards, and other payment methods as displayed on our website.
Payment must be completed before order processing.

6.2 Payment Security

All payment transactions are processed through secure, encrypted connections.
We do not store your complete payment card details.

6.3 Payment Issues

If payment fails, your order will be automatically cancelled.
You will be notified immediately of any payment issues.

7. SHIPPING AND DELIVERY

7.1 Shipping Areas

We ship within Hungary and to EU countries (shipping areas may be updated).
Shipping costs are calculated at checkout.

7.2 Delivery Times

Standard delivery: 3–7 business days within Hungary.
International delivery: 5–14 business days.
Delivery times are estimates and not guaranteed.

7.3 Shipping Risks

Risk of loss passes to you upon delivery to the carrier.
We are not responsible for delays caused by shipping carriers.

8. RETURNS AND REFUNDS

8.1 Right of Withdrawal (EU Consumer Rights)

You have 14 days from receipt to withdraw from the purchase without giving reasons.
To exercise this right, inform us of your decision using our contact details.
You must return the products within 14 days of informing us.

8.2 Return Conditions

Products must be in original condition and packaging.
You are responsible for return shipping costs (unless the product is defective).
We recommend using tracked shipping for returns.

8.3 Refunds

Refunds will be processed within 14 days of receiving returned products.
Refunds will be made using the same payment method as the original purchase.
Original shipping costs are non-refundable (unless we made an error).

8.4 Exceptions

Personalized or custom products cannot be returned.
Products damaged by misuse are not eligible for return.

9. WARRANTY

9.1 Manufacturer Warranty

All products come with a manufacturer warranty as specified.
Warranty terms vary by product and manufacturer.
Warranty claims should be directed to us initially.

9.2 Defective Products

Report defective products within 48 hours of receipt.
We will arrange repair, replacement, or refund as appropriate.
Proof of purchase is required for all warranty claims.

10. LIABILITY LIMITATIONS

10.1 Limited Liability

Our liability is limited to the purchase price of the product.
We are not liable for indirect, incidental, or consequential damages.
This limitation applies to the fullest extent permitted by law.

10.2 Product Liability

Manufacturer defects are covered by manufacturer warranty.
We disclaim liability for misuse of products.
Follow all safety instructions and product manuals.

11. INTELLECTUAL PROPERTY

11.1 Our Rights

All website content, trademarks, and logos are our property or used with permission.
You may not use our intellectual property without written consent.

11.2 Third-Party Rights

Product names and trademarks belong to their respective owners.
We respect all third-party intellectual property rights.

12. PRIVACY AND DATA PROTECTION

12.1 GDPR Compliance

We comply with the EU General Data Protection Regulation (GDPR).
See our Privacy Policy for detailed information on data processing.
You have rights regarding your personal data under GDPR.

12.2 Data Collection

We collect only necessary data for order processing and customer service.
Your data is processed lawfully, fairly, and transparently.

13. PROHIBITED USES

You may not use our website or services for:

  • Illegal activities or purposes

  • Violating any applicable laws or regulations

  • Infringing on intellectual property rights

  • Transmitting harmful or malicious code

  • Interfering with website functionality

14. TERMINATION

14.1 Account Termination

We may terminate accounts for violations of these terms.
You may close your account at any time.
Termination does not affect completed transactions.

14.2 Effect of Termination

Outstanding orders will be fulfilled or cancelled as appropriate.
Warranty obligations continue post-termination.

15. DISPUTE RESOLUTION

15.1 Governing Law

These terms are governed by Hungarian law.
EU consumer protection laws also apply where applicable.

15.2 Jurisdiction

Hungarian courts have jurisdiction over disputes.
EU consumers may also use their local courts.

15.3 Alternative Dispute Resolution

We participate in online dispute resolution platforms.
Consumer complaints can be filed with appropriate authorities.

16. FORCE MAJEURE

We are not liable for delays or failures due to:

  • Natural disasters

  • Government actions

  • Labor strikes

  • Internet or technology failures

  • Other circumstances beyond our reasonable control

17. AMENDMENTS

17.1 Right to Modify

We reserve the right to modify these terms at any time.
Changes will be posted on our website.
Continued use constitutes acceptance of modified terms.

17.2 Notification

Significant changes will be notified via email.
Check our website regularly for updates.

18. SEVERABILITY

If any provision of these terms is found invalid or unenforceable, the remaining provisions will continue in full force and effect.

19. CONTACT INFORMATION

For questions about these Terms and Conditions, contact us:

Email: info@a-tradekft.com
Address: a-trade Korlátolt Felelősségű Társaság
[Insert company’s registered Hungarian address]

Business Hours: 9:00–19:00
Response Time: We aim to respond to all inquiries within 24–48 hours.

20. ACKNOWLEDGMENT

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Last Updated: 04.08.2025